Distance Selling Regulations
The Consumer Protection (Distance Selling) Regulations 2000 outlines there is no right to cancel under the following circumstances:
13.-(1) Unless the parties have agreed otherwise, the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10 in respect of contracts-
(c) for the supply of goods clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;
There are some circumstances where the Consumer Contracts Regulations won’t give you a right to cancel.
These include items and tailor-made or personalised items. They also include goods with a seal for health protection and hygiene reasons that's been broken.
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