What if I'm not at home?
Not to worry, we can deliver to any nominated address.
Can I have multiple deliveries?
Yes, you can have as many deliveries as required to send your complete medicines order.
Can you deliver fridge items?
Yes, we can to certain addresses around Essex and London, we will have a national service in the near future.
When will I get my medication?
As soon as a prescription reaches it is typically processed and dispatched the same day (before 5pm). Standard Delivery can take up to 3-5 days but we do offer express delivery options too.
Can I nominate family members or people I care for?
Yes, you can nominate them.
Is the service FREE?
Yes, unless you pay for your prescriptions in which case it is £9.00 per item, the same as your local pharmacy.
Can you help me keep track of my medication?
We do not offer a managed service where we order on your behalf as we feel that there are many systems out there that offer a robust system for this already. Two of the best are the Patient Access and NHS apps.
Is the packaging discreet?
Yes, All orders are dispatched in plain packaging, with no information as to the contents on the outside. There is no box or label branding.
Are the medications provided genuine?
Yes, All medicines provided are sourced from the same suppliers your local high street pharmacy uses. These wholesalers include Alliance Healthcare and AAH as well as some other large UK pharmaceutical suppliers.
Is the service confidential?
Your medical data and order history is kept completely confidential and will only be viewable by our pharmacy staff.